Our 11 Step Cleaning Process

STEP 1 - Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. She will also advise you of any possible permanent staining.

STEP 2 - Prevacuum
Your carpet will be thoroughly vacuumed to remove bonded dry soil.
Removing dry soil is one of the most important steps in carpet cleaning.

STEP 3 - Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place. Furniture will be protected with disposable blocks and tabs.

STEP 4 - Pre-spray & Pre-spot
Carpets are pretreated for more effective soil and spot removal. Spots may need special treatment.

STEP 5 - Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

STEP 6 - Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet.

STEP 7 - Neutralize
Every carpet we clean is pH balanced so no sticky residue is left behind.

STEP 8 - Post-spot Treatment
If any spots are not removed during the cleaning process, specialty spot removal techniques are employed. Note: Permanent stains identified by our service technician may not be removed.

STEP 9 - Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.

STEP 10 - Post Grooming
The carpet pile is set in one direction for faster drying and visual appeal.

STEP 11 - Carpet Protection
Unprotected carpets stain permanently and soil quickly. For these reasons, White Glove Carpet Care applies carpet protection after each cleaning.